Work & Education

SKILLS

CERTIFICATIONS

• Project Management Professional (PMP) – Expires July 2028
• OSHA HAZWOPER 40-hour Safety Training – Expired March 2022
• AHERA Asbestos Building Inspector – Expired September 2021
• Certified Erosion and Sediment Control Lead (CESCL) – Expired July 2021

EDUCATION

Degrees:

• Master of Business Administration (MBA) – University of Central Florida (August 2020 – May 2023)
• Bachelor of Science (B.S.) Environmental Engineering – University of Colorado at Boulder (January 2011 – December 2014)

Certificates:

• Renewable and Sustainable Energy
• Engineering Management

Awards:

• Active Learning Award (recognizes achievement in discovery, service, and professional learning environments)

WORK EXPERIENCE

ENFOS, Inc., Orlando, FL (Remote)

Customer Success Manager (June 2021 – Present)

• Client Relationship Management & Implementation Support
  • Implementation of Environmental Liability Management Software: Assist clients with setup and configuration of environmental liability management software
  • Customization & Optimization: Configure software to specific client needs, ensuring alignment with local environmental risk management processes
  • Training & Onboarding: Provide training sessions and Tier I and II user support to ensure effective software use
  • Client Visits & Meetings: Travel to client locations to maintain strong relationships, understand evolving needs, support software-related challenges
  • Ongoing Support & Consultation: Serve as a point of contact for ongoing Tier III support, troubleshooting, and resolving client issues post-implementation
  • Feedback Collection: Gather client feedback to help improve the software and identify areas for product development
• Sales Support & Product Demos
  • Sales Meetings: Participate in sales calls and meetings, showcasing the software’s capabilities and drafting Business Capability Assessments
  • Product Demonstrations: Conduct software demos, highlighting key features and use cases relevant to potential clients
• Project Management & Collaboration with Internal Teams
  • Cross-Functional Collaboration & Project Tracking: Work with technical teams, developers, and product managers to ensure the successful delivery of software implementations
  • Knowledge Sharing: Share client insights with internal teams to drive improvements in software functionality, UX, and customer satisfaction

Intertek-PSI, Orlando, FL (Onsite)

Staff Engineer (July 2019 – June 2021)

• Environmental Remediation & Due Diligence
  • Performed Phase I & II Environmental Site Assessments (ESAs) for a wide range of local and national clients
  • Conducted site assessments and designed remediation plans under the FDEP Petroleum Restoration Program
  • Developed regulatory compliance documents, including Spill Prevention, Control, and Countermeasure (SPCC) Plans and Stormwater Pollution Prevention Plans (SWPPPs)
  • Created detailed project proposals and cost estimates for environmental consulting services
• Project Management
  • Selected for and completed PSI’s Manager-in-Training (MIT) Program, focused on leadership and operations
  • Earned PSI’s Project Manager Certification (PMCP), demonstrating advanced project management capabilities

Innovex Environmental Management Inc., Redmond, WA (Hybrid)

Environmental Engineer (October 2017 – June 2019)

• Ensured environmental compliance related to soil, groundwater, and stormwater contamination during construction of the Sound Transit Light Rail
• Authored and edited technical reports, including remedial action plans, abatement and demolition reports, and verification sample summaries
• Managed asbestos bulk sampling, abatement oversight, and demolition activities

Cardno, Seattle, WA (Onsite)

Staff Scientist (January 2017 – October 2017)

• Performed groundwater sampling and monitoring for ExxonMobil gas station properties across Western Washington
• Conducted Phase I and Phase II Environmental Site Assessments, including soil sampling and classification per USCS standards
• Authored quarterly groundwater monitoring reports and developed site maps using AutoCAD
• Managed analytical and site data submissions through the Washington State Department of Ecology’s EIM database

Innovex Environmental Management Inc., Redmond, WA (Hybrid)

Staff Engineer (April 2016 – December 2016)

• Conducted soil and groundwater sampling at BP gas station sites across Western Washington
• Executed Phase II ESAs for the Ship Canal Water Quality Project
• Developed analytical data tables and technical reports for Phase I and II ESAs
• Supported proposal development and marketing for environmental services

Environmental Engineering Intern (January 2016 – April 2016)

• Assisted with formatting and finalizing technical environmental reports
• Maintained and organized spreadsheets containing field and analytical data

Tusaar Corporation, Lafayette, CO (Onsite)

Laboratory Assistant (August 2014 – October 2014)

• Performed laboratory upkeep, filtration, dilution, & sieving CFL solid waste

University of Colorado REU Program, Boulder, CO (Onsite)

Research Assistant (June 2013 – September 2013)

• Conducted size exclusion chromatography, fluorescence spectroscopy & UV-Vis laboratory techniques for research on water quality affected by a wildfire in Colorado